![]() ![]() ![]() Organizing service content in a functional system within the context of a product and defining information applicability helps organizations to maximize content reuse across product families, streamline change management processes and facilitate delivery of contextual, configuration-specific service information. ![]() Recognizing the critical role service information plays in driving business success, more and more manufacturers are regarding service and support operations as competitive differentiators that serve as profit centers rather than cost centers.īuilt on PTC’s Windchill architecture, PTC Windchill Service Information Manager is a context-specific service information content manager that enables manufacturers and service organizations to manage information based on how the product is configured and serviced in the field. To operate and service products effectively and efficiently throughout their lifecycle, sup-port organizations and end users require accurate, relevant and timely service information. Windchill Service Information Manager improves service operations efficiency and effectiveness by enabling service information to be organized and optimized for accuracy, applicability, and rich, graphics-driven delivery. Windchill Service Information Manager Manage context-specific service information to facilitate information reuse, streamline change management and enable delivery of configuration-based technical publications
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